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Translations now available for 9110:2016 Online Update Component

March 22, 2017 4:48 pm / admin

The IAQG-sanctioned 9110:2016 Online Update Component is now available in French, German, Italian, and Spanish. This program may be purchased by anyone who successfully passed the 9110 AATT program.

Please note that translations of the 9110:2012 standard were not available in French, Italian, and Spanish at the time of publication. Therefore, while 9110:2016 will be presented in the translated language, comparisons to 9110:2012 will use the English version in those languages.

For more information about the 9110:2016 Online Update Component, please consult the following news post:

IAQG-sanctioned 9110:2016 Online Update Component Now Available

The product may also be purchased at the IAQG Training Online Store on the following page:
https://www.iaqgtraining.com/store/offers-delta/9110-2016-delta

Posted in: Announcements / Tagged: admin, auditor

IAQG-sanctioned 9110:2016 Online Update Component Now Available

February 17, 2017 9:20 pm / admin

The 9110:2016 Delta Training Program is now available for purchase in English, French, German, Italian, and Spanish.

NOTE: Translations of the 9110:2012 standard were not available in French, Italian, and Spanish at the time of publication. Therefore, while 9110:2016 will be presented in the translated language, comparisons to 9110:2012 will use the English version in those languages.

This program is mandatory for all current authenticated 9110 auditors, and must be completed successfully in accordance with International Aerospace Quality Group (IAQG) Other Party Management Team (OPMT) Supplemental Rule 003 – Rules for 9100/9110/9120:2016 and 9101:2016 Transition.

The IAQG-sanctioned 9110:2016 Online Update Component is only available to auditors who have successfully completed the IAQG 9110 AATT. The online training and assessment program is $250 USD, approximately 5-6+ hours in length, and covers the key changes from 9110:2012 to 9110:2016.

If you have not already done so, you must also purchase the 9100:2016 Online Update Component to complete some program requirements. In order to receive your certificate for 9110:2016, you will need to have successfully completed the 9100:2016 Delta Training Program.

The program consists of the following online training and assessment modules:

  1. 9110:2016 Delta Training
  2. 9110:2016 Comprehensive Review (30-minute assessment, feedback-only)
  3. 9110:2016 Forms and Audit Reporting Training
  4. 9110:2016 Forms and Audit Reporting Assessment (1 hour and 15 minute assessment, 73% pass requirement)

IMPORTANT NOTE:
If you complete the 9110:2016 Forms and Audit Reporting Assessment prior to 3 March 2017, your results will be held for additional review, and you will not be notified immediately upon completion.

To enroll in the 9110:2016 Online Update Component training, visit the following link:
https://www.iaqgtraining.com/store/offers-delta/9110-2016-delta

Please review the program description for full details.

To be eligible to purchase the update training, you must login to the IAQG Training Platform using your existing account. Click “login” at the top of the page to proceed.  In addition, if you have not already done so, you must purchase the 9100:2016 Online Update Component.

If you are unable to log in to the site, please visit the following support note:

Accessing your existing IAQG Training account

PROGRAM STRUCTURE
As you complete each requirement, the next module will unlock automatically. Assessments may be taken in an non-proctored environment, but are subject to time and access restrictions explained prior to beginning the assessment.

RETAKE EXAMINATION TIMING REQUIREMENTS
If you do not pass the 9110:2016 Forms and Audit Reporting Assessment, you will need to purchase the associated retake. While retakes may be purchased right away, a minimum wait period is required prior to beginning each subsequent attempt, according to the following schedule:

  • First retake attempt: minimum of 24 hours following the initial attempt
  • Second retake attempt: minimum of 5 days following the 1st retake attempt
  • Third retake attempt: minimum of 10 days following the 2nd retake attempt

If you have any questions or require further assistance, please contact us by email at customersupport@iaqgtraining.com, or by phone at +1 (888) 788-4342 or +1 (226) 777-0160. Our Customer Support Team is available by phone from 8:30am to 5:00pm US Central Time (GMT-6).

[This post was updated on 22 March 2017 to reflect the launch in French, German, Italian, and Spanish.]

Posted in: Announcements / Tagged: admin, auditor

Advisory regarding Firefox 51 and newer on Hi-DPI displays

February 2, 2017 11:25 pm / admin

On 24 January 2017, Mozilla released Firefox 51, and this update is being deployed automatically to computers using Firefox.  We have recently been made aware that this browser update causes a problem when completing exams on the IAQG Training platform when on Windows and using a Hi-DPI display configuration.

If you are using a Hi-DPI display configuration, you will receive a notice with a yellow bar at the top of your window upon entering the training or assessment.

Impacted Configurations:  Firefox 51 or newer, on Windows 7 or newer, on a Hi-DPI display configuration (also known as “DPI Scaling”).

Issue:  When clicking on the answers for multiple choice questions, the associated checkbox or radio button may not always activate or deactivate.  In some cases, the checkbox for a previous answer may activate/deactivate, or a different radio button than the one you intended to select may become selected.

Workarounds:

  1. Use a different web browser for the time being, such as Google Chrome, Internet Explorer, or Microsoft Edge.
  2. Access your Display Settings, and reduce the “Change the size of text, apps, and other items” setting to 100%.  (On Windows 7, this option can be found under “Display” in the Control Panel, and is titled “Make it easier to read what’s on your screen.”)

We are working to further diagnose this issue that was introduced in Firefox 51 and newer, and hope that we can provide an update to our training software as soon as possible that will bypass the problem.

 

UPDATE: We have confirmed that this issue remains a problem in Firefox 52, and have updated this news post accordingly.

Posted in: Announcements / Tagged: auditor

IAQG-sanctioned 9120:2016 Online Update Component Now Available

January 26, 2017 9:07 pm / admin

The 9120:2016 Delta Training Program is now available for purchase in English, French, German, Italian, and Spanish.

This program is mandatory for all current authenticated 9120 auditors, and must be completed successfully in accordance with International Aerospace Quality Group (IAQG) Other Party Management Team (OPMT) Supplemental Rule 003 – Rules for 9100/9110/9120:2016 and 9101:2016 Transition.

The IAQG-sanctioned 9120:2016 Online Update Component is only available to auditors who have successfully completed the IAQG 9120 AATT. The online training and assessment program is $250 USD, approximately 5-6+ hours in length, and covers the key changes from 9120:2009 to 9120:2016.

If you have not already done so, you must also purchase the 9100:2016 Online Update Component to complete some program requirements. In order to receive your certificate for 9120:2016, you will need to have successfully completed the 9100:2016 Delta Training Program.

The program consists of the following online training and assessment modules:

  1. 9120:2016 Delta Training
  2. 9120:2016 Comprehensive Review (30-minute assessment, feedback-only)
  3. 9120:2016 Forms and Audit Reporting Training
  4. 9120:2016 Forms and Audit Reporting Assessment (1 hour and 15 minute assessment, 73% pass requirement)

To enroll in the 9120:2016 Online Update Component training, visit the following link:
https://www.iaqgtraining.com/store/offers-delta/9120-2016-delta.

Please review the program description for full details.

To be eligible to purchase the update training, you must login to the IAQG Training Platform using your existing account. Click “login” at the top of the page to proceed.  In addition, if you have not already done so, you must purchase the 9100:2016 Online Update Component.

If you are unable to log in to the site, please visit the following support note:

Accessing your existing IAQG Training account

PROGRAM STRUCTURE
As you complete each requirement, the next module will unlock automatically. Assessments may be taken in an non-proctored environment, but are subject to time and access restrictions explained prior to beginning the assessment. Feedback will be provided immediately upon completion of each assessment.

RETAKE EXAMINATION TIMING REQUIREMENTS
If you do not pass the 9120:2016 Forms and Audit Reporting Assessment, you will need to purchase the associated retake. While retakes may be purchased right away, a minimum wait period is required prior to beginning each subsequent attempt, according to the following schedule:

  • First retake attempt: minimum of 24 hours following the initial attempt
  • Second retake attempt: minimum of 5 days following the 1st retake attempt
  • Third retake attempt: minimum of 10 days following the 2nd retake attempt

If you have any questions or require further assistance, please contact us by email at customersupport@iaqgtraining.com, or by phone at +1 (888) 788-4342 or +1 (226) 777-0160. Our Customer Support Team is available by phone from 8:30am to 5:00pm US Central Time (GMT-6).

Posted in: Announcements / Tagged: admin, auditor

9100:2016 Online Update Component Assessment Timing and Scoring Adjustments

January 13, 2017 4:01 pm / admin

Based on continued analysis of auditor assessment performance in the IAQG-sanctioned 9100:2016 Online Update Component, and in an effort to support the transition process, IAQG OPMT is making the following adjustments to the program effective immediately:

ISO 9001:2015 Pre-Assessment:

  • Available time in Knowledge section increases from 75 minutes to 90 minutes
  • No adjustment to Application section timing (45 minutes) or pass score threshold (80%)

9100:2016 Forms and Audit Reporting Assessment:

  • Available time increases from 2 hours to 2 hours and 15 minutes
  • Pass score threshold lowers from 75% to 73%

Auditors who have not yet started their assessments or related retakes will see the above adjustments immediately.  If an assessment attempt is already in progress, the assessment must be completed under the existing criteria and adjustments will be made retroactively per the schedule below.  Please note that there may be some discrepancies in the training text while translations are corrected to reflect the new criteria.
Auditors who completed the above assessments since the initial launch of the program on 30 November 2016 may be eligible to receive retroactive adjustments, per the following criteria:

ISO 9001:2015 Pre-Assessment:

  • Due to the timing adjustment, auditors who received a score between 42/60 and 48/60 in the Knowledge section in one or more failed attempts will receive a refund for one retake attempt. If another retake is required but has not yet been purchased, an additional retake will be provided at no additional charge instead of a refund.  (These retakes will still be subject to the mandatory wait period between attempts.)

9100:2016 Forms and Audit Reporting Assessment:

  • Due to the timing adjustment, auditors who received a final score of either 70%, 71%, or 72% on one or more attempts will receive a refund for one retake attempt. If another retake is required but has not yet been purchased, an additional retake will be provided at no additional charge instead of a refund.  (These retakes will still be subject to the mandatory wait period between attempts.)
  • Due to the pass score threshold adjustment, auditors who received a final score of either 73% or 74% on one or more attempts will be considered to have passed the 9100:2016 Forms and Audit Reporting Assessment and will receive a certificate of successful completion. In addition, refunds will be provided for any purchased retakes after the auditor received the 73% or 74% score.

 

Please note that auditors may be eligible to receive multiple adjustments per the above criteria.  Eligible auditors will be contacted shortly and adjustments will take place over the next five business days.  If you believe you are eligible for retroactive adjustments based on the above criteria and have not been contacted by 20 January 2017, please send an email to customersupport@iaqgtraining.com.

We apologize for any inconvenience the above adjustments caused.  The goal of the OPMT is to provide an effective and convenient approach for currently authenticated auditors to complete the required training while also ensuring effective audit reporting. We continue to monitor the results and take actions to ensure that our goals and the goals of the various interested parties are achieved as effectively and efficiently as possible.

Posted in: Announcements / Tagged: admin, auditor

IAQG AATT Unscheduled Server Maintenance: 8 December 2016 22:45 UTC

December 8, 2016 10:50 pm / admin

All IAQG AATT servers and services are offline for unscheduled server maintenance to correct issues related to the launch of the IAQG 9100 Update Training Program in German and Simplified Chinese. We hope to have the issues resolved as soon as possible, and apologize for the inconvenience.

Update: Maintenance completed at 02:15 UTC. We apologize for the inconvenience.

Posted in: Maintenance

Release of 9100:2016 Delta Training Program

November 29, 2016 6:28 am / admin

The online 9100:2016 Delta Training Program will be available for purchase from the AATT website on 30 November 2016 beginning at around 20:00 UTC (3:00pm EST). This program will be available at launch in the following languages: English, French, German, Italian, Japanese, Korean, Portuguese, Simplified Chinese, and Spanish. The language used will be based on your account settings.

This program is mandatory for all current authenticated auditors, and must be completed successfully in accordance with International Aerospace Quality Group (IAQG) Other Party Management Team (OPMT) Supplemental Rule 003 – Rules for 9100/9110/9120:2016 and 9101:2016 Transition.

The IAQG-sanctioned 9100:2016 Online Update Component is only available to auditors who have successfully completed the IAQG 9100 AATT. The IAQG-sanctioned 9100:2016 Online Update Component is $545 and approximately 9-12 hours in length, and covers the key changes from 9100:2009 to 9100:2016, and from 9101:2014 to 9101:2016 (including the 9101:2016 Forms).

The 9100:2016 Delta Training Bundle consists of the following online training and assessment modules:

  1. ISO 9001:2015 Pre-Assessment (2-hour 15-minute assessment, 80% pass requirement)
  2. 9100:2016 Delta Training
  3. 9100:2016 Comprehensive Review (30-minute assessment, feedback-only)
  4. 9101:2016 Delta Training
  5. 9100:2016 Forms and Audit Reporting Training
  6. Trial Assessment (15-minute trial assessment, for training purposes only)
  7. Trial Assessment Review
  8. 9100:2016 Forms and Audit Reporting Assessment (2-hour 15-minute assessment, 73% pass requirement)

To enroll in the 9100:2016 Online Update Component training, visit the following link: https://www.iaqgtraining.com/store/offers/9100-2016-delta. Please review the program description for full details.

To be eligible to purchase the update training, you login to the IAQG Training Platform using your existing account. Click “login” at the top of the page to proceed.

If you are unable to log in to the site, please visit the following support note:

Accessing your existing IAQG Training account

PROGRAM STRUCTURE
As you complete each requirement, the next module will unlock automatically. Assessments may be taken in an non-proctored environment, but are subject to time and access restrictions explained prior to beginning the assessment. Feedback will be provided immediately upon completion of each assessment.

RETAKE EXAMINATION TIMING REQUIREMENTS
If you do not pass the ISO 9001:2015 Pre-Assessment or the 9100:2016 Forms and Audit Reporting Assessment, you will need to purchase the associated retake. While retakes may be purchased right away, a minimum wait period is required prior to beginning each subsequent attempt, according to the following schedule:

ISO 9001:2015 Pre-Assessment:

    First retake attempt: minimum of 24 hours following the initial attempt
    Second retake attempt: minimum of 5 days following the 1st retake attempt
    Third retake attempt: minimum of 10 days following the 2nd retake attempt
    Forth retake attempt and beyond: minimum of 10 day wait period following the third retake attempt and any additional retake attempts.

9100:2016 Forms and Audit Reporting Assessment:

    First retake attempt: minimum of 24 hours following the initial attempt
    Second retake attempt: minimum of 5 days following the 1st retake attempt
    Third retake attempt: minimum of 10 days following the 2nd retake attempt

Delta training programs for 9110:2016 and 9120:2016 are scheduled to be released in early 2017. In order to receive your certificate for 9110:2016 or 9120:2016, you will need to have successfully completed the 9100:2016 Delta Training program.

NOTE: This post was updated to reflect the release in additional languages, the change of the pass threshold for the Forms and Audit Reporting Assessment to 75%, and the potential to take additional retakes for the ISO 9001:2015 Pre-Assessment.

NOTE 2: This post was updated further to reflect adjustment to Assessment timing, and the change of the pass threshold for the Forms and Audit Reporting Assessment to 73%.

Posted in: Announcements / Tagged: admin, auditor

Accessing your existing IAQG Training account

November 29, 2016 6:22 am / admin

With the upcoming launch of the 2016 Online Update Components, you will need to log in to your existing AATT account to be eligible to complete the purchase. If you are unable to access your account, please consider the following options:

  • If you do have access to the original email address but do not remember your password, please use the Password Reset Feature.
  • If you do not have access to the original email address but do remember your password, please login to the site and access the Account section, or use the Email Change Feature.
  • If you do not have access to your email and do not remember your password, please submit a request to our Customer Support Team. With your request, please submit your previous email address and a copy of either your paid iaqgtraining.com invoice, or your valid AATT certificate.

If you encounter any issues and require assistance, please contact us at customersupport@iaqgtraining.com or by phone at +1 (888) 788-4342.

Posted in: Announcements, General / Tagged: auditor

Notice of Scheduled Server Maintenance: 30 November 2016 15:00 UTC

November 29, 2016 5:09 am / admin

In preparation for the release of the 9100:2016 Delta Training Bundle, the IAQG AATT Website will be unavailable for scheduled server maintenance during the time outlined below:

Wednesday, 30 November 2016 from 15:00 UTC to 20:00 UTC (10:00am to 3:00pm EST).

The maintenance end-time is subject to change.

Posted in: Maintenance

Notice of Scheduled Server Maintenance: 18 September 2015 23:00 UTC

September 17, 2015 3:43 am / admin

The IAQG AATT Website will be unavailable for scheduled server maintenance during the time outlined below:

Friday, 18 September 2015 from 23:00 UTC to 03:00 UTC (7:00pm to 11:00pm EDT).

Server maintenance will be performed at this time. The maintenance end-time is subject to change.

Posted in: Maintenance

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