Category Archives: General

Discontinuation of IAQG Member Company Training Website

February 14, 2025 5:47 am /

The International Aerospace Quality Group (IAQG) would like to inform Member Companies of its decision regarding the IAQG Member Company Training website. Effective 31 March 2025, the availability of this website will be discontinued. Therefore, the website will cease to accept new user registrations starting 28 February 2025, and all users will lose access to the site, including its training materials, as of the discontinuation date. 

During the period leading up to the discontinuation, no additional changes or updates will be made to the training materials currently available on the IAQG Member Company Training website. 

IAQG acknowledges that this decision may inconvenience users and apologizes for any disruption it may cause. 

Historically, the IAQG Member Company Training website has served as a resource for employees of IAQG Member Companies, providing access to IAQG-sanctioned online training materials. If Member Companies wish to continue offering employee training opportunities, they should contact Plexus International to discuss and arrange suitable alternatives. 

Thank you for your understanding as we transition away from this platform. 

NOTE: This announcement is only impacting the Member Company Training website, and does NOT affect the main IAQG Training website currently used to support the AATT and other third-party auditor qualification programs.

Posted in: Announcements, General / Tagged:

Training Provider Notice: Temporary Reinstatement of 9100:2016 / 9101:2016 AATT Program

August 15, 2023 1:14 am /

In August 2023, IAQG announced a change in the transition timeline for the 9104-1:2022 and 9101:2022 standards. The existing transition timeline as found in SR004 Rev. B has been suspended and will be replaced by a new globally coordinated timeline that aligns with OASIS v3.

IAQG will be releasing a supplemental rule that details an updated transition timeline as soon as possible. For now, please see the links below for further information:

IAQG ICOT Supplemental Rule 004 Rev. C:
https://go.iaqgtraining.com/icot-sr004

Revised 9104-1/9101 Transition Plan Frequently Asked Questions:
https://go.iaqgtraining.com/2023-transition-faq

To prevent new auditors from being qualified to standards to which they cannot yet audit, IAQG is delaying the launch of the updated AATT program until such time as the transition has begun (revised standards are launched and OASIS v3 updates are ready). Therefore, IAQG is temporarily reinstating the previous 9100:2016 AATT program (aligned with 9101:2016), which had previously been suspended as of 30 April 2023. Effective immediately, all eligible Training Providers may once again schedule 4-Day AATT courses through the IAQG Training Admin Site.

The deadline for completing retakes under the previous AATT program, previously set to 30 April 2024, has similarly been extended. We will announce a new deadline once we are able to determine the revised transition timeline for the new AATT program.

NOTE: The previous version of the AATT program may only be delivered at in-person, human-proctored events. We previously mentioned that the new AATT program would also allow specially qualified Training Providers to use Live Virtual delivery (e.g., Zoom, Teams, etc.) and that all exams will be able to be delivered virtually. This is still the plan, but the change will only accompany the new AATT program whenever it launches, and not in this reinstatement of the previous program.

Trainer/Evaluators who already attended an AATT 2023 Pilot/Trainer Qualification event will not need further requalification, besides the already-announced Trainer/Evaluator calibration activity related to Interview Evaluation scoring (that will occur close to program launch). IAQG has stated that the planned updates to the standards are very minor, but if there are any changes of consequence that impact the AATT compared to the pilot, we will notify all qualified trainer/evaluators. We will update all AATT 2023 materials, including the Trainer Guide and Slides, to reflect any changes in the revised standards.

For further information and updates, please visit our IAQG Training Support Site at https://help.iaqgtraining.com/.

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Training Provider Notice: IAQG AATT 2023 Update

March 24, 2023 9:21 pm /

UPDATE (2023-08-17): Please visit the Revised 9104-1/9101 Transition Plan FAQ for updates related to the new AATT program and the temporary reinstatement of the existing program.

UPDATE (2023-06-15): We updated this notice to reflect changes to the planned AATT launch schedule. The Calibration Events for AATT Trainer/Evaluators and Training Provider Administrators that were originally scheduled for late-June 2023 will be rescheduled to a later date. In addition, the AATT 2023: 9100 Online Component launch will be rescheduled to a later date based on changes requested after the previous pilot classes and the result of additional planned pilot activity. We will provide additional updates as information is available. For any trainer/evaluators who were not able to attend the pilot classes in May, we are now running an additional pilot from 10 to 13 July; please contact Plexus LV Support if you are interested in attending.

Introduction

As noted in ICOT Supplemental Rule 004, IAQG is transitioning all AQMS auditors to align with the changes in 9104-1:2022 and 9101:2022. The current version of the 9100, 9110, and 9120 Aerospace Auditor Transition Training (AATT) will be suspended in all languages effective April 30, 2023. Please review the Training Provider Notice: Upcoming Temporary Suspension of the IAQG AATT Program for full details, including the impact of the suspension on AATT purchasing and scheduling and the retake process for existing AATT participants. As a reminder, all AATT classes currently scheduled from May 2023 onward will be cancelled on the IAQG Training site and will have to be rescheduled after the program relaunch.

The updated AATT 2023: 9100 Online Component is scheduled to be released in late-June 2023 later in 2023. The initial release is in English only with other IAQG-approved languages to be released separately based on standard publication and material translation timing. The Online Component is a prerequisite to attending the updated IAQG AATT 2023: 9100 instructor-led training course. The AATT 2023: 9110 and 9120 AATT programs will be released shortly after the AATT 2023: 9100 AATT. NOTE: We will be using the “AATT 2023” nomenclature to identify the newly-updated AATT training class and all related online components (including exams), instead of using the publication date of the underlying standards.

Requirements for AATT Trainer/Evaluators

All AATT Trainer/Evaluators must be approved through the requirements of IAQG ICOP Resolution #126, which states: “TPs offering IAQG Sanctioned AATT training shall conform to all of the organizational requirements established in 9104-003 and ensure that their instructors have successfully completed the IAQG sanctioned ASDE ‘train the trainer’ course and any other required IAQG sanctioned updates for this course.”

Current AATT Trainer/Evaluators

AATT Trainer/Evaluators who previously passed the ASDE course, and were qualified to deliver the AATT 9100:2016 Training Course, must complete the AATT 2023 Trainer/Evaluator Requalification Process, as follows:

  1. Successfully complete the 9104-1:2022 / 9101:2022 Delta Requirements Training and Examination Bundle.
  2. Complete the updated AATT 2023: 9100 Training Course. We scheduled two three English-language pilot training sessions in May 2023 and July 2023, with spaces reserved primarily for current AATT Trainers/Evaluators.
    • Training Date Options
      • Session 1: May 16-19 (8am-6pm US Central Daylight Savings Time (UTC-5)) – Virtual (Zoom)
      • Session 2: May 23-26 (8am-6pm Central European Summer Time (UTC+2) – Virtual (Zoom)
      • Session 3 (ADDED): July 10-13 (8am-6pm US Central Daylight Savings Time (UTC-5)) – Virtual (Zoom)
    • Registration Fee & Instructions:
      • $2,960 USD/person
      • To register, please have your Training Provider Administrator contact lvsupport@plexusintl.com.
      • The trainer/evaluator must have successfully completed the Delta Training and Examination prior to registering.
      • Two spaces will be initially reserved for each Training Provider at the event most appropriate to their region.
    • Current AATT Trainers/Evaluators will not be required to complete the AATT Online Prerequisites prior to attending the training but will be required to complete all classroom activities including the Interview and Online Final Examinations. While trainer/evaluators will not be required to achieve a certain score threshold, results of the evaluation will be provided as feedback.
  3. Attend an AATT 2023: Trainer/Evaluator Alignment session to familiarize yourself with the new training and evaluation materials. These sessions will be delivered virtually via Zoom.
    • Planned Training Options (UPDATE: This activity will be rescheduled to a later date. We will provide an update when new dates are chosen.)
      • June 29th 8am-10am CT (Europe)
      • June 29th 12pm-2pm CT (US)
      • June 29th 5pm-7pm CT (Asia)
      • June 30th 8am-10am CT (Europe)
      • June 30th 12pm-2pm CT (US)
      • June 30th 5pm-7pm CT (Asia)
    • We will share registration instructions at a later time.
    • NOTE: We will also run a calibration event for TP Admins during this week, as explained further below.
  4. Provide evidence of completion and received feedback to your Training Provider (TP). The TP is responsible for addressing any resulting feedback with the Trainer/Evaluator.
    • This process will be monitored by the Training Provider Approval Body (TPAB), including any corrective action taken by the TP resulting from the AATT Pilot Event and/or the Trainer/Evaluator Alignment session.

Any qualified Trainer/Evaluator who is not able to attend one of these two pilot training sessions will need to make special arrangements to complete the above qualification requirements (such as attending an AATT 2023: 9100 Training Class after the launch date) prior to delivering any AATT 2023: 9100 Training Course. The Training Provider Admin should contact lvsupport@plexusintl.com to make these arrangements.

NOTE: All trainer/evaluators will be required to sign new AATT Trainer/Evaluator agreements as part of this requalification process.

New AATT Trainer/Evaluators

The process for new AATT Trainer/Evaluators remains unchanged. Individuals interested in becoming an AATT Trainer/Evaluator must complete the new AATT Trainer/Evaluator Qualification Process which consists of:

  • Successful completion of the 4-day AATT 2023: 9100 Training Course.
  • Successful completion of the 5-day ASDE (v2023) “train-the-trainer” course. The ASDE course is currently being revised and is scheduled to launch in Q3 2023 later in 2023. For more information and to join the waitlist, please contact lvsupport@plexusintl.com.

Calibration for Training Provider Administrators

During the week of June 26-30, we will hold a calibration event for TP Admins to explain the changes to the program format, retake exams, roles/responsibilities of training providers, and more. These sessions will be delivered virtually via Zoom.

  • Planned Training Dates (UPDATE: This activity will be rescheduled to a later date. We will provide an update when new dates are chosen.)
    • June 27th TBD
    • June 28th TBD
  • We will share times and registration instructions at a later time.

For any Training Provider Admins who are not able to attend one of these sessions, we will make a recording available for later viewing.

NOTE: All Training Providers will be required to sign new Training Provider agreements to deliver the AATT 2023 program.

Note regarding virtual delivery of the AATT 2023: 9100 Training Course

The AATT 2023 program will add the option to deliver the AATT 2023: 9100 Training Course virtually (using online meeting tools such as Zoom or Microsoft Teams). Testing this delivery format will be part of the scope of the AATT pilot activities in May. All Training Providers interested in delivering the course in this format will be required to undergo an additional qualification process to ensure both the TP and the trainer/evaluators have the appropriate technology and competence to meet the needs of this program. We will provide more information about this additional qualification process in the near future.

Posted in: Announcements, General / Tagged:

Release of the 9104-1:2022 / 9101:2022 Delta Training Program

January 10, 2023 3:00 pm /

IMPORTANT UPDATE (2023-08-17): This program has been suspended by IAQG ICOT to align the transition timeline. Please visit the Revised 9104-1/9101 Transition Plan FAQ for more information.

Attention Auditors:

Due to the recent release of the 9104-1:2022 and 9101:2022 standards in English, IAQG ICOT is announcing the immediate availability of the online “9104-1:2022 / 9101:2022 Delta Requirements Training and Examination Bundle.” This training package is mandatory for all existing AQMS auditors. It must be completed prior to performing any audits to the 9104-1:2022 and 9101:2022 standards, and within 12 months of the training release date in the applicable IAQG-supported language. (For auditors completing the training in English, this deadline is January 10, 2024.) Additional languages will be made available in the future as Publication Bodies release translations of the underlying standards.

Only auditors who successfully completed either the 9100:2016 Delta Training Program OR the 9100:2016 AATT program (since its release in October 2017) can purchase and complete the 2022 delta training at this time. If you are in process or have not yet passed the 9100:2016 AATT examinations, you must do so before taking the 9104-1:2022 / 9101:2022 Delta training. The current AATT program will be temporarily suspended on April 30, 2023. All examinations and retakes under the current AATT program, including 9100, 9110, and 9120, must be completed by April 30, 2024.

The delta training bundle is $595 USD and includes an online Delta Requirements Training module, approximately four hours in length, covering all the changes and revisions in 9104-1:2022 and 9101:2022. Auditors must then complete a one-hour 30-question final examination. Upon passing this examination, auditors will receive a Certificate of Successful Completion that satisfies the update training requirements. Auditors who fail to receive a passing score must purchase and complete an online retake examination.

To enroll in the delta training, login to your account at iaqgtraining.com and purchase the “9104-1:2022 / 9101:2022 Delta Requirements Training and Examination Bundle” from the store. You must use the same account previously used to complete the 9100:2016 Delta Training program or AATT. If you have trouble accessing your account, please visit our Support Article at https://go.iaqgtraining.com/account-help.

Please note: the language on your AATT account must match the language(s) currently available for this program (English). Additional languages will be added as soon as translations of both the standard and this training/examination are complete.

Languages available now: English
Languages planned to be available later: Chinese (Simplified), French, German, Italian, Japanese, Korean, Spanish.

It is possible to switch the language of your online training/examination and complete the program in another language, rather than waiting for the program to launch in your default account language. However, we encourage you to wait until your preferred language is available before attempting the training to ensure you properly understand the requirements and can pass the final examination.  If you request to change your language to English, but your preferred language will be available later, you will NOT be eligible for any accommodations for additional examination time. To request a language change, you may contact our Support Team.

This bundle’s final examination is proctored using Remote Proctor technology, which captures your computer’s webcam and microphone while you take the examination. To use this feature, you need a desktop computer, laptop, or supported tablet device that meet the criteria found on the 9104-1:2022 / 9101:2022 Delta Requirements Training and Examination Bundle page on iaqgtraining.com (linked below).

Upon completion of the final examination (or any retake examination) your Remote Proctor video and audio footage will be subject to review by authorized proctor personnel to verify compliance with all examination condition rules and guidelines. This review process may take up to two weeks. Assuming no issues were found in the review process, your results will be released in the order received, and you will be notified by email once available.

During the initial release of this examination in any given language, results will be held for an additional initial period of three to four weeks to verify aggregate auditor performance and make any needed adjustments to the questions and scoring prior to the announcement of results.

Reference the links below for more information:

ICOT Resolution: https://go.iaqgtraining.com/icot-sr004

9104-1:2022 / 9101:2022 Delta Requirements Training and Examination Bundle: https://go.iaqgtraining.com/2022-auditor-delta

If you have any questions or concerns, please contact +1 (888) 788-4342 or visit the IAQG Training Support Site at https://help.iaqgtraining.com.

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Training Provider Notice: Upcoming Temporary Suspension of the IAQG AATT Program

January 10, 2023 3:00 pm /

IMPORTANT UPDATE (2023-08-17): Please visit the Revised 9104-1/9101 Transition Plan FAQ for updates related to the new AATT program and the temporary reinstatement of the existing program. The information in this news post is no longer applicable.

Update (2023-06-15): We updated this notice reflect that the expected launch date of the updated AATT program is now later in 2023. This change does not impact the other dates mentioned in this notice. We will provide further updates as information is available.

As noted in ICOT Supplemental Rule 004, IAQG is transitioning all AQMS auditors to be aligned to the changes in 9104-1:2022 and 9101:2022. The current version of the 9100:2016 Aerospace Auditor Transition Training (AATT) will be suspended in all languages effective April 30, 2023. The updated course will be launched in English shortly after this suspension (expected late-Q2 later in 2023), with other languages to follow based on standard publication and material translation timing.

Please review the points below for additional details about this transition:

Trainer/Evaluator Qualification Process
There will be a qualification process for existing AATT trainer/evaluators to align to the updated materials. As a first step, all trainer/evaluators must successfully complete the 9104-1:2022 / 9101:2022 Delta Training and Examination Bundle. This training is now available for purchase in English on the IAQG Training website, with other languages to follow based on standard publication timing. All trainer/evaluators are encouraged to complete this training as soon as possible once available in their language. Details on further qualification steps will be provided in the months to come.

9104-1:2022 / 9101:2022 Delta Training Product Page:
https://go.iaqgtraining.com/2022-auditor-delta


Suspension of AATT Purchasing & Scheduling
Effective April 20, 2023, it will no longer be possible for prospective auditors to purchase 9100:2016, 9110:2016, and 9120:2016 Online Training and Examination products on the IAQG Training website, except for retakes. Additionally, it will not be possible for Training Providers to schedule any new 4-day 9100 AATT sessions on the IAQG Training Admin Site until the re-launch occurs in each language. If you already have AATT classes scheduled from May 2023 onward, please cancel them on the IAQG Training website. (You do not need to cancel retake sessions.) Circumstances permitting, these future dates could be re-added once the new AATT products are available for purchase in the applicable language.


Retake Process for existing AATT participants
Prospective auditors currently in the Retake Examination process, or who complete the AATT class between now and the suspension date, will have approximately one (1) year to complete any necessary examinations. It will not be possible to complete examinations or retakes for the current AATT programs after April 30, 2024. Prospective auditors who successfully complete retake examinations under the old AATT process will still be required to successfully complete the 9104-1:2022 / 9101:2022 Delta Training and Examination to conduct audits to the new standards. All auditors must complete this transition with 12 months of the Delta training being made available. Prospective auditors who have not successfully completed the associated course requirements by the deadline, or who exceed the maximum number of permitted retakes, will be required to follow the revised training process as a new participant.


For further updates about the 9104-1:2022 / 9101:2022 Delta program rollout and the upcoming updates to the AATT, please visit our IAQG Training Support Site at https://help.iaqgtraining.com/.

Posted in: Announcements, General / Tagged:

Accessing your existing IAQG Training account

December 20, 2022 2:20 am /

With the upcoming launch of the 9104-1:2022 / 9101:2022 Delta Training program, all authenticated AQMS auditors will need to log into the IAQG Training website using their existing account — the same account used previously to successfully complete either the 9100:2016 Delta Training or the 9100:2016 AATT program. If you have not accessed the website in a long time, you might have changed your email address or forgotten your password. Remember that your IAQG Training account is separate from OASIS, and is not related to the training provided to employees of IAQG Member Companies. If you are having trouble accessing your IAQG Training account, please visit the Support Article linked below:

https://go.iaqgtraining.com/account-help

We will provide more information about the 9104-1:2022 / 9101:2022 Delta Training program and upcoming changes to the AATT soon.

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End of Internet Explorer 11 Support

March 11, 2022 11:05 pm /

In accordance with the Microsoft’s Internet Explorer support lifecycle policy, we will be discontinuing support for Internet Explorer 11 effective 15 June 2022. While we do not expect features to immediately break in Internet Explorer on this date, we will no longer provide support for problems that occur when accessing the site through this browser (or any other third-party browser that may embed Internet Explorer technology).

We recommend that Windows users upgrade to a more modern web browser, such as Microsoft Edge, Google Chrome, or Mozilla Firefox. You may need to contact your local IT department for assistance in installing an alternative web browser. It is also possible to access certain features using the web browser on modern smartphone and tablet devices.

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9100:2016 Series Delta Training Update as of 2 June 2017

June 6, 2017 6:14 pm /

June 15, 2017 marks a very important date for the Aviation, Space and Defense certification scheme. In accordance with Supplemental Rule SR-003, all new 9100, 9110 and 9120 audits are to be conducted to the new standards.

The IAQG OPMT wanted to provide an update on the status of auditor transition and the actions taken to assist the auditor population in successfully completing the transition.

In addition to the communications and activities conducted by the certification bodies, the IAQG OPMT has initiated various communications in an attempt to ensure successful completion of the transition activities.

Two recent communications that auditors may find helpful include the following materials:

  • Information titled “Guidance and Recommendations for Assessments” section has been added to the IAQG Training FAQ site. This information identifies general steps that auditors may take to be better prepared to complete the online training and assessments required for 9100:2016; 9110:2016 and/or 9120:2016. This material is accessible at the following web address: https://www.iaqgtraining.com/view/faq.
  • A webinar specific to 9120:2016 from an auditor perspective has been recorded and available for replay on the IAQG Requirements webpage. This may be accessed at the following web address: https://www.sae.org/iaqg/organization/9120.htm. In this webinar, Dale Gordon, International Document Representative and subject matter expert for 9120, provides details on specific changes to 9120:2016. He provides this information from the perspective of the author.

Auditors are also encouraged to review the deployment support materials that have been developed by the IAQG Requirements Team and available at: https://www.sae.org/iaqg/organization/requirements.htm#oversight.

In addition, as a result of a request from the Independent International Organisation for Certification (IIOC), the OPMT has eliminated the maximum number of retakes and reduced the wait period between retakes to 24 hours. These changes were implemented on May 18, 2017.

These changes apply to all 9100:2016 series auditor training assessments, including the:

  • ISO 9001:2015 Pre-Assessment
  • 9100:2016 Forms and Audit Reporting Assessment
  • 9110:2016 Forms and Audit Reporting Assessment
  • 9120:2016 Forms and Audit Reporting Assessment

The goal of the IAQG OPMT is to provide an effective and convenient approach for currently authenticated auditors to complete the required training while also ensuring effective audits and audit reporting. We continue to monitor the results and take actions to ensure that our goals and the goals of the various interested parties are achieved as effectively and efficiently as possible.

Posted in: Announcements, General / Tagged: ,

9100:2016 Series Delta Training Update as of 24 March 2017

March 30, 2017 3:43 pm /

The following communication is intended to provide an update on:

  • Current training status for the 9100:2016 series of auditor training;
  • Remind auditors to notify and provide sufficient information to their respective Auditor Authentication Body to enable their status to be upgraded in OASIS; and
  • Remind auditors of the criticality of having their auditor status updated in OASIS prior to June 15, 2017;
  • OPMT actions

 

CURRENT TRAINING STATUS:

With the launch of the 9110:2016 training modules in French, German, Italian and Spanish on March 22, 2017; all training, in all agreed languages are  now available.

The following summarizes the completion status for 9100:2016; 9110:2016 and 9120:2016 as of March 19, 2017.

Program Total Purchases Successful Completions (Certificates Issued)
9100:2016 1068 596
9110:2016 75 25
9120:2016 180 61

The OPMT continues to monitor the above ratio of Total Purchases to Successful Completions in order to gage training progress, effectiveness and auditor resources. Auditors are encouraged to be diligent in their efforts to complete this training as soon as possible.

It is recommended that auditors that have successfully completed the AATT course and are interested in taking the training modules reference the IAQG OASIS email that was sent out on January 13, 2017 for early lessons learned and key take-a-ways that may assist in preparing for these courses. Auditors may access the IAQG Training site at https://www.iaqgtraining.com/store/offers-delta for information on purchasing these courses.

13 January 2017 9100:2016 Bridge Training Update

 

UPGRADING AUDITOR AUTHENTICATION:

Once  the auditor has successfully completed the 9100:2016, 9110:2016 or the 9120:2016 module(s) it is critical that he/she provides evidence of successful completion of the required sanctioned transition training to the Auditor Authentication Body (AAB) responsible for their existing authentication, in accordance with SR-003 paragraph 6b. This will allow the AAB to upgrade the auditor’s status in OASIS and qualify the Auditor to complete audits to the updated standard(s).

NOTE: If you already passed the program and sent this evidence to your AAB, no further action is required.

 

CRITICAL DATE APPROACHING – JUNE 15, 2017:

In accordance with SR-003, no initial, surveillance or recertification audits shall be started to the previous versions of the AQMS standards after June 15, 2017. Auditors that have not been authenticated to the new standard by the June 15 date will no longer be qualified to conduct initial, surveillance or recertification audits to the 9100, 9110 or 9120 standards. It is critical to the auditors and the aviation, space and defense supply chain that auditors do not delay in achieving authentication to the new series of standards.

 

OPMT Actions:

OPMT continues to monitor completion ratio of the training.

There are no plans for any changes to the curriculum or testing process at this time. The OPMT remains committed to ensure a robust and effective training program is maintained that will improve the competency level of the authenticated auditors in the ICOP scheme. IAQG-OPMT members recognize the efforts and greatly appreciate everybody’s support of this process.

Posted in: Announcements, General / Tagged: ,

13 January 2017 9100:2016 Bridge Training Update

March 30, 2017 3:41 pm /

This email was sent to all OPMT OP Assessors registered in OASIS on 13 January 2017.  It is reproduced here for reference.

 

Dear Auditor,

9100:2016 Bridge Training Update:

The goal of the OPMT is to provide an effective and convenient approach for currently authenticated auditors to complete the required training while also ensuring effective audit reporting. We continue to monitor the results and take actions to ensure that our goals and the goals of the various interested parties are achieved as effectively and efficiently as possible.

Since launch of the 9100:2016 Bridge training the OPMT team wanted to share the current status and provide observations regarding the results to date.

As you are aware, the course consists of:

  • ISO 9001 pre-assessment
  • 9100:2016 Delta Training
  • 9101:2016 Delta Training
  • Forms and Audit Reporting Training
  • Forms and Audit Reporting Assessment

As of January 6, 2017, approximately 360 people have completed the ISO 9001 Pre-assessment and approximately 180 have completed the Forms and Audit Reporting Assessment.  The training developer and the OPMT continue to analyze the results, the following includes early observations and key take-a-ways:

ISO 9001 Pre-assessment

  • The pre-assessment requires pre-study and knowledge of the ISO 9001:2015 standard. It should not be taken lightly. This assessment consist of a knowledge and application section. Time management in this assessment is critical.
    • Early observations show that the participants are typically using most of the allotted time for the knowledge and completing the application section in approximately two thirds of the allotted time.
    • Average scores in the application section are somewhat lower than the scores in the knowledge section.
    • Pass rates after the first retake are significantly higher than the initial attempt pass rates.
  • Key Take-A-Ways:
    • Study the ISO 9001:2015 standard before taking the pre-assessment.
      • Be familiar with terminology changes to the standard, understand the new clause structure and how to find information in the standard quickly.
    • Manage your time.
      • The timing for the knowledge section does not allow extensive time for researching the standard to find or verify answers.
      • Within the application section, most people are scoring lower but completing this section in two-thirds of the allotted time. This section allows more time for review and verification, use it.

9100:2016 Forms and Audit Reporting

  • The 9100:2016 Delta and the 9101:2016 Delta training, by design, focus on the deltas between the old and new standards. It assumes that the participant has strong knowledge of the ISO 9001:2015 standard and basic audit requirements. The forms and audit reporting module then takes various short scenarios and attempts to focus on 1) the auditor’s ability to analyze and synthesize audit data; 2) understand 9100:2016 requirements; and 3) application of the audit data and 9100:2016 requirements to the audit reporting. The training includes various “trial assessments” which allow the participant to complete the trial assessment then see the “Subject Matter Expert” assessment. Finally, the 9100 Forms and Audit Reporting assessment is taken.
    • Early observations show that the participants are typically using most of the allotted time for the Forms and Audit Reporting assessment.
    • Analysis reveals that common areas of weakness in auditor scoring include:
      • The difference between a statement of nonconformity and objective evidence (i.e. when asked to choose all correct and valid statements of nonconformities).
      • Selecting the most appropriate clause on a nonconformity statement, and how an NCR can be invalid when it’s written against an inappropriate clause.
      • The difference between process realization and process results.
      • Missed key details included in the scenario artifacts, in addition to the scenario description.
      • Prioritization of key issues raised by the questions (as opposed to issues that may be valid, but are not on-topic for the scenario/question at hand)
  • Key Take-A-Ways:
    • Study the ISO 9001:2015 standard before taking the pre-assessment.
    • Be familiar with terminology, changes to the standard and understand the new clause structure.
    • Be able to navigate the standards quickly and efficiently.
    • Utilize the trial assessments to get familiar with the materials, methodology and SME perspective to better prepare you for the final assessment.
    • Ensure that you are able to tell the difference between a statement of nonconformity and objective evidence.
      • Three of the four questions resulting in the lowest performance were related to not being able to properly identify or differentiate between statements of nonconformity and objective evidence.
      • This is not something that was not a targeted training point in the delta training, but clearly of impact in our audit reporting.
    • Ensure that you have read the scenario carefully are identifying the key details included in the scenario artifacts, in addition to the scenario description.
      • Three of the ten lowest performing questions were related to key details that were missed in the scenario description or artifacts provided.
    • Ensure that you are able to prioritize key issues raised in the question, as it relates to the specific scenario or question cited.
      • Three of the ten lowest performing questions were related to prioritization of key issues raised by the questions (as opposed to issues that may be valid, but are not on-topic for the scenario/question at hand)

OPMT Actions:

Based on continued analysis of auditor assessment performance in the IAQG-sanctioned 9100:2016 Online Update Component, and in an effort to support the transition process, IAQG OPMT is making the following adjustments to the program effective immediately:

ISO 9001:2015 Pre-Assessment:

  • Available time in Knowledge section increases from 75 minutes to 90 minutes
  • No adjustment to Application section timing (45 minutes) or pass score threshold (80%)

9100:2016 Forms and Audit Reporting Assessment:

  • Available time increases from 2 hours to 2 hours and 15 minutes
  • Pass Score Threshold lowered from 75% to 73%

The training developer has agreed to make this change retroactive and will be communicating these changes as well as the remediation plan for addressing those impacted by these changes in the next days.

The goal of the OPMT is to provide an effective and convenient approach for currently authenticated auditors to complete the required training while also ensuring effective audit reporting. We continue to monitor the results and take actions to ensure that our goals and the goals of the various interested parties are achieved as effectively and efficiently as possible.

Regards,

IAQG OPMT

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